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Terms of Service

Last updated: June 4, 2026

These Terms of Service ("Terms") govern your access to and use of Fulcra (the "Service"), operated by Fulcra Decisions ("Fulcra," "we," "us," or "our"). Please read them carefully — they include important limitations on our liability and on your reliance on the Service.

1. Acceptance & eligibility

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. The Service is offered only to residents of the United States who are at least 18 years old. By using the Service you represent and warrant that you are a US resident aged 18 or older.

2. Description of the Service

Fulcra is an AI-powered strategy and decision-making assistant. It applies named mental models and frameworks to the questions and situations you bring to it and returns suggestions and recommendations intended to help you think through the decision in front of you. The Service is a thinking partner, not a decision-maker.

3. Our review of your messages

Fulcra and its authorized personnel and service providers may access, review, and process the messages and other content you submit in order to operate, secure, debug, and improve the Service. Authorized human reviewers may review some of this content for these purposes.

Please do not enter confidential information that you would not want a reviewer to see. We may share your content with third-party providers that perform inference and related processing on our behalf, solely to operate and improve the Service. We do not train our own models on your content. We limit our use of your content to operating, securing, and improving the Service and complying with applicable law.

4. Accuracy & no reliance

Fulcra's suggestions and recommendations may not always be accurate. You should not rely on Fulcra's suggestions and recommendations as a sole source of truth or factual information, or as a substitute for professional advice. You must evaluate Fulcra's suggestions and recommendations for accuracy and appropriateness for your use case, including using human review as appropriate, before relying on or acting on them.

Decisions you make based on Fulcra's suggestions are your own responsibility.

5. Not professional advice

Do not rely on the Service for medical, legal, financial, or other professional advice. Any content regarding those topics is provided for informational purposes only and is not a substitute for advice from a qualified professional. Always seek the advice of a qualified professional with any questions you may have regarding a professional matter.

6. Disclaimer of warranties (“AS IS”)

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FULCRA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. FULCRA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ACCURATE, OR ERROR-FREE, OR THAT ANY SUGGESTIONS OR RECOMMENDATIONS WILL BE ACCURATE OR RELIABLE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

7. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FULCRA AND ITS OFFICERS, EMPLOYEES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FULCRA'S AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE OR ONE HUNDRED DOLLARS ($100). THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

Nothing in these Terms limits or excludes liability for gross negligence, willful misconduct, or fraud, or any other liability that cannot be limited or excluded under applicable law.

8. Savings clause

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain damages, so some or all of the limitations and exclusions in sections 6 and 7 may not apply to you. In that case, those provisions apply only to the maximum extent permitted by applicable law.

9. Acceptable use

You agree not to use the Service to violate any law; to infringe the rights of others; to upload unlawful, harmful, or infringing content; to attempt to disrupt, overload, or gain unauthorized access to the Service; or to reverse-engineer or misuse the Service in any way not permitted by these Terms.

10. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will post the updated Terms on this page and revise the “Last updated” date above. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

11. Governing law

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of California, without regard to its conflict-of-laws principles. You and Fulcra agree that the exclusive venue for any such dispute will be the state and federal courts located in California, and you consent to the personal jurisdiction of those courts.

12. Class-action & jury-trial waiver

To the maximum extent permitted by applicable law, you and Fulcra each waive the right to a trial by jury and agree to bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. These Terms do not require arbitration; disputes are resolved in court as described in section 11.

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